Privacy Policy

Business Address:

Artcity Salon

1st Floor, Nanak Apartment

D-135, Devli Rd, D Block

Krishna Park Colony, Jawahar Park

Khanpur, New Delhi

Delhi 110080

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Appointment details
• Billing information (if payments are taken digitally)

b. Service-Related Information

• Preferred services, styles, or treatments
• Feedback or reviews you provide
• Photos only with your consent (before/after images for social media)

c. Technical Information (for website or online bookings)

• IP address
• Browser and device details
• Cookies and usage analytics

2. How We Use Your Information

Your information is used to:

• Schedule and manage your appointments
• Provide requested beauty and nail services
• Improve customer experience and salon operations
• Send booking confirmations, reminders, or promotions
• Respond to inquiries or customer service requests
• Maintain safety, security, and fraud prevention

We do not sell, rent, or trade your personal information.

3. Sharing of Information

We may share your information only with:

• Trusted service providers (e.g., booking platforms, payment gateways)
• Marketing tools for SMS, email, or promotional purposes (with your consent)
• Law enforcement or authorities if required by law

All third parties are required to keep your information confidential.

4. Photos & Media Consent

Artcity Salon may request your permission to take photos or videos of your nail/beauty treatments for social media or promotional use.

This is 100% optional, and your refusal will not affect the services you receive.

5. Data Protection & Security

We implement reasonable technical and physical safeguards to protect your data from unauthorized access, loss, or misuse.

However, no system is completely secure; we encourage customers to use strong passwords for any online booking accounts.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections
• Request deletion of your information
• Withdraw consent for marketing messages at any time

To request any of the above, please contact us using the information below.

7. Cookies & Online Tracking

If you use our website or booking portal, cookies may be used to:

• Improve website performance
• Remember your preferences
• Provide relevant offers

You may disable cookies in your browser settings if you prefer.

8. Third-Party Links

Our website or social platforms may include links to external sites.

We are not responsible for the privacy practices of these websites.

9. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted with a revised “Last Updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Artcity Salon

1st Floor, Nanak Apartment, D-135, Devli Rd, D Block, Krishna Park Colony, Jawahar Park, Khanpur, New Delhi, Delhi 110080